Terms of Service
Last updated: July 24, 2026
Contents
1. Acceptance of Terms and Eligibility
By accessing or using the Service, you agree to be bound by these Terms of Service ("these Terms"). The Service is operated by ModelSite ("we", "us", or "the Platform"). You represent that you have reached the age of majority in your jurisdiction (at least 18 years old) and have the legal capacity to enter into these Terms; if you do not, you may not use the Service.
2. Description of Service
We provide an AI model API aggregation and relay service that unifies interfaces from multiple third-party model providers. We act as an intermediary routing service and do not create or own the models; the models and their output are provided by and belong to third-party suppliers, who are responsible for their availability, accuracy, content, and performance. The Service is provided on an "as is" basis; we do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, and may modify, suspend, or discontinue all or part of the Service at any time without notice.
3. Acceptable Use
You agree to use the Service only for lawful purposes and not to: (a) use it for any unlawful, infringing, fraudulent, defamatory, harassing, or rights-violating activity; (b) access, probe, reverse-engineer, decompile, or otherwise attempt to compromise the security of the Service or third-party models; (c) scrape or crawl Service content at scale through automated means; (d) transmit unlawful, harmful, infringing, or malicious content; (e) circumvent usage limits, billing, or security mechanisms; or (f) assist others in doing any of the above. You must comply with all applicable laws and the usage policies of third-party model providers.
4. Your Representations and Warranties
You represent and warrant that: (a) the information you provide to us is true, accurate, and complete; (b) your use of the Service and any resulting content does not violate any law or the rights of any third party; (c) you have obtained all authorizations and consents necessary to use the Service; and (d) your use will not harm us, our suppliers, or other users.
5. Payment and Billing
Pricing: billed per actual token usage of each model (input, output, cache, reasoning, etc., priced separately) at the rates published on our pricing page. We may adjust prices with prior notice; the pricing of your existing prepaid balance is unaffected by later changes. Billing model: prepaid — you must top up before use; the system deducts from your balance in real time per actual request, with no fixed billing cycle.
6. Refund Policy
The service uses a prepaid consumption model. Fees already consumed (i.e., token charges from actual API calls) are non-refundable. For recharge orders, you may apply directly on the order details page within the refund window after payment (the exact deadline is shown on that page), or via our support email (contact@modelsite.ai); the refund is returned to your original payment method minus a payment channel fee (shown clearly and acknowledged by you at application). Refund requests are subject to a frequency limit. If your account is terminated due to a breach, the unconsumed balance is handled under "User Breach" below.
7. Intellectual Property and AI Output
The intellectual property in the Platform and its related brand, interface, and code belongs to us or our licensors and may not be copied or commercialized without written authorization. The ownership of AI-generated content is determined by the policies of the relevant model provider; we make no claim of ownership over generated content and do not guarantee that it is free to use or non-infringing. You must independently assess and bear all risks and consequences of using AI output and must not use it to infringe third-party intellectual property or other rights.
8. Limitation of Liability and Disclaimers
To the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis without any warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement. We make no warranty regarding the accuracy, completeness, legality, reliability, or suitability of AI-generated content, and are not liable for any indirect, incidental, special, punitive, or consequential damages (including loss of profits, data, or business interruption) arising from the use of or inability to use the Service.
9. Liability Cap
Without limiting the preceding section, our total aggregate liability arising from or relating to the Service or these Terms, regardless of the cause of action, shall not exceed the amount of fees you actually paid us in the twelve (12) months preceding the event giving rise to the claim; if you paid no fees during that period, the cap shall be USD 100. These limits do not apply to liability that may not be limited or excluded under applicable law (such as liability that may not be excluded under Singapore's Unfair Contract Terms Act).
10. Your Indemnity
You agree to indemnify, defend, and hold harmless us and our affiliates, directors, employees, and suppliers from any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or relating to: (a) your use or misuse of the Service; (b) your breach of these Terms or any law; (c) content you submit, transmit, or generate; or (d) your infringement of third-party intellectual property or other rights.
11. User Breach
If you breach these Terms, misuse the service, fall into arrears, or engage in unlawful or infringing activities, we may warn you, suspend service, restrict features, or terminate your account, and reserve the right to pursue compensation. If your account is terminated due to your breach, any unconsumed balance will not be refunded and will be applied to offset losses caused to the Platform.
12. Account Termination
You may close your account at any time via customer support. We may also suspend or terminate your account if you seriously breach these Terms, remain inactive for an extended period, or based on risk-control needs. Upon termination you must settle all outstanding fees; unconsumed balances are handled under "Refund Policy" and "User Breach".
13. Force Majeure
We are not liable for any interruption, delay, or failure to perform caused by events beyond our reasonable control, including but not limited to natural disasters, epidemics, war, terrorism, strikes, government actions, internet or network failures, and interruptions in third-party services or model providers.
14. Data and Privacy
The processing of data involved in your use of the Service is governed by our Privacy Policy. We process your personal data in accordance with applicable law, including Singapore's Personal Data Protection Act. You must ensure that any content you input into the Service does not violate any law or the privacy or data rights of others.
15. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Singapore (without regard to conflict-of-laws rules). Any dispute arising from or relating to these Terms or the Service shall be irrevocably submitted to the competent courts of Singapore.
16. Severability, Entire Agreement, and Changes
Severability: If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in effect. Entire Agreement: These Terms (together with the policies referenced herein) constitute the entire agreement between the parties. Changes: We may update these Terms from time to time, with changes posted on the Platform; continued use after updates constitutes acceptance, and if you disagree you should stop using the Service.